United States
—Hours · America/New_York
- Mon
- 09:00–18:00
- Tue
- 09:00–18:00
- Wed
- 09:00–18:00
- Thu
- 09:00–18:00
- Fri
- 09:00–18:00
- Sat
- 10:00–14:00
- Sun
- Closed
Closed on US federal holidays.
Contact us in your market.
Contact RetailPOS Studio on WhatsApp, by phone or with the form. Each market has its own team and hours, shown in local time. Within one business day; usually the same day.
United Arab Emirates
—Hours · Asia/Dubai
- Mon
- 09:00–18:00
- Tue
- 09:00–18:00
- Wed
- 09:00–18:00
- Thu
- 09:00–18:00
- Fri
- 09:00–12:00, 14:30–18:00
- Sat
- 10:00–16:00
- Sun
- Closed
Closed on UAE public holidays. Reduced hours during Ramadan.
Pakistan
—Hours · Asia/Karachi
- Mon
- 10:00–19:00
- Tue
- 10:00–19:00
- Wed
- 10:00–19:00
- Thu
- 10:00–19:00
- Fri
- 10:00–12:30, 14:30–19:00
- Sat
- 10:00–19:00
- Sun
- Closed
Closed on Pakistan public holidays. Reduced hours during Ramadan.
Within one business day; usually the same day. WhatsApp messages sent after hours are answered the next business morning in your market.
Or write to us
Send a message, get a reply.
Tell us what you sell and which market you're in. A person on that market's team answers.
What happens next: we reply on WhatsApp or by phone, answer your question or suggest a 30-minute demo on your own products. Nothing is shared or sold.
Spec sheet · FAQ
Before you write, quick answers.
01What's the fastest way to reach you?Day to day
WhatsApp is fastest in the UAE and Pakistan, and phone or the form is fastest in the USA. Messages during business hours are usually answered the same day, and always within one business day.
02What are your support hours?Day to day
Each market has its own hours, set to its working week, shown on this page in local time. After-hours WhatsApp messages are answered the next business morning.
03Why do I have to click to see your email address?Day to day
We show email addresses only when you click Show email, which stops automated bots from collecting them for spam. Click once and copy the address.
04Can I visit your office?Day to day
Meetings are by appointment. Most shops prefer a video or WhatsApp video call, where we can share the screen and walk through their own catalogue.
05What should I include in my message?Day to day
Your business name, your market, the type of shop, roughly how many products and locations you have, and what you want help with. That lets the right person reply with useful answers.
06Is my information kept private?Day to day
Yes. We use your details only to reply to you and follow up about your enquiry. We don't sell your data. See the privacy policy for details.
07I'm already a customer. Where do I get support?Day to day
Use the same channels and mention your business name, or start from the help center, which answers common questions straight away.
08Can I contact you in Arabic, Urdu, Spanish or Chinese?Day to day
Yes. Write in your language. We reply in it where a speaker is available, or in English with care to keep it simple.