POS data security, in plain language.
Your sales, stock and customer records live on servers we run, travel over HTTPS, are backed up on a schedule and can be exported by you whenever you want. This page explains how, without badges we haven't earned.
- 01TillYour browser, over HTTPS
- 02Hosted appOur servers, one database per platform with business-level separation
- 03BackupsEncrypted copies every 24 hours, kept 30 days
- 04YouExport everything to CSV any time
Controls you have
Who sees what.
Roles and permissions
Cashiers sell; managers refund and adjust stock; owners see costs and profit. Permissions are set per role and per location.
Individual logins
Every staff member has their own login, so every sale, refund and adjustment carries a name.
Activity history
Sales, returns, stock adjustments and register closings are recorded with user and time.
Your data, your exit
Export products, customers, sales and stock to CSV at any time, and for 30 days after cancelling.
What we don't claim.
- No PCI DSS, SOC 2, ISO 27001 or similar certification is claimed for RetailPOS Studio.
- Card data is handled by your card processor's terminal, not by our servers.
- Backup interval and retention shown here are operational targets the owner will confirm before launch.
Spec sheet · FAQ
Security questions, answered.
01Where is my shop's data stored?Day to day
Your data is stored on servers we operate for RetailPOS Studio, not on your shop's computer. That means a broken laptop or stolen tablet doesn't take your stock records or sales with it; you log in from another device and carry on.
02How often is my data backed up?Day to day
We back up data every 24 hours and keep backups for 30 days. Backups are stored separately from the live system so they can be used if something goes wrong.
03Is the connection encrypted?Setting up
Yes. All traffic between your devices and RetailPOS Studio uses HTTPS encryption, the same protection used by online banking, so passwords and sales data can't be read in transit.
04Do you store customers' card numbers?Day to day
No. Card payments run through your own processor's reader, so full card numbers never pass through RetailPOS Studio. The sale records the payment method and amount only.
05Can I control what each staff member sees?Day to day
Yes. Roles and permissions decide who can sell, refund, edit prices, view costs or see reports. Each user has their own login, so actions are traceable to a person.
06What certifications do you hold?Day to day
We don't claim security certifications. Instead we describe in plain language what we actually do: encryption, backups, access controls and how we handle incidents. Ask on your demo if your business needs specific assurances.
07Can I export my data if I leave?Day to day
Yes. Export your products, customers, suppliers and sales at any time. After cancelling, you have 30 days to export before data is deleted from live systems.
08What happens if there's a security incident?Day to day
We investigate, contain the problem and notify affected merchants and authorities where the law requires, explaining what happened and what to do. Our privacy policy describes this process.