POS help center: set up, step by step.
Twelve guides that take a shop from sign-up to selling, with the time each one takes. Filter by keyword or pick a topic.
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Getting started · 2 minHow do I create my RetailPOS Studio account?
Sign up for RetailPOS Studio, name your business, pick your currency and time zone, and land on a working dashboard in about two minutes.
Getting started · 10 minHow do I add my shop as a business location?
Set up your first business location in RetailPOS Studio: name, address, invoice layout, receipt printer and default prices.
Selling · 15 minHow do I open a register and connect a cash drawer?
Open and close a cash register in RetailPOS Studio, count the drawer, and connect a receipt printer that kicks the cash drawer.
Getting started · 10 minHow do I add staff and control what they can do?
Create staff logins in RetailPOS Studio and build roles that limit discounts, refunds, cost prices and locations per person.
Products & stock · 30 minHow do I import my products from a spreadsheet?
Import your catalogue into RetailPOS Studio from a CSV or Excel file: download the template, map columns, fix errors and add opening stock.
Products & stock · 10 minHow do I print barcode and price labels?
Print barcode labels in RetailPOS Studio on a label printer or sticker sheets: choose products, quantities, label size and what each label shows.
Getting started · 15 minHow do I set up sales tax or VAT?
Create tax rates and tax groups in RetailPOS Studio for US sales tax, UAE 5% VAT or Pakistan sales tax, and choose inclusive or exclusive prices.
Products & stock · 10 minHow do I track IMEI or serial numbers and warranties?
Turn on IMEI or serial tracking for a product in RetailPOS Studio, attach a warranty, record serials on purchase and sale, and look one up later.
Buying & suppliers · 10 minHow do I create a purchase order and receive stock?
Raise a purchase order to a supplier in RetailPOS Studio, send it, receive the delivery in full or in part, and update stock and the supplier ledger.
Selling · 10 minHow do I set up reward points for customers?
Turn on reward points in RetailPOS Studio: set the earn rate, point value, minimum redemption and expiry, then redeem points at the counter.
Online store · 20 minHow do I publish my online store?
Your RetailPOS Studio online store is generated from your catalogue. Add photos and descriptions, choose what to show, and share the link.
Products & stock · 5 minHow do I transfer stock between my shops?
Move stock from one RetailPOS Studio location to another with a stock transfer, track it in transit, and keep each shop's counts right.
Already a customer? Log in and use the in-app help, or message support on WhatsApp.
Spec sheet · FAQ